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The Trusted Toolbox Cares! Every time a customer leaves feedback, we listen. To gather real customer feedback, we use our independent review platform: We Love Reviews. Read below what some of our customers had to say about The Trusted Toolbox in Duluth, Georgia. You can use the form below to leave your own review. If you are not 100% satisfied with your experience, please contact the office directly to help resolve the situation. Call 770-623-3097 or email

Average rating for The Trusted Toolbox is 5 stars of 5 stars - based on 380 reviews
Home Remodeling in Decatur, GA

A Job Very Well Done by Jason and Crew
Jason was professional, knowledgeable, and detailed. The effort and efficiency he put forth was truly appreciated. Our home issue was dealt with in less than a day's work. I'd recommend him to anyone!

The Trusted Toolbox came out and repaired our gutter, fascia, eaves issues.

The Trusted Toolbox response

thank you!

Jhcanale - Decatur, GA 30030
November 03, 2017
Baywindow repair in Dacula, GA

Ted did a great job replacing rotted wood around my Bay Window and some fascia boards. He arrived at the time he said and finished in a timely manner and explained everything he was going to do. I will recommend the trusted toolbox to friends that may need work done. If we need any other handyman work done i will call The Trusted toolbox to do the job Thanks for the great work

The Trusted Toolbox response

Thank you for the kind words about Ted, we like him too.

Tbrownson - Dacula, GA 30019
November 03, 2017
Remodeling Services in Kennesaw, GA

I have never had such a GREAT experience with home improvement. Trusted Toolbox removed an old fiberglass shower and replaced it with a beautiful tile masterpiece. They were professional in every aspect, from the estimate, the project manager, the cleanliness and care they took while in my house, advance calls, being on time, adhering to the schedule they provided me, the suggestions they made to make the project better, the added value of making it perfect before they left by unexpectedly replacing trim pieces on the floor and painting the walls around the tile without being asked. I will not hesitate to call them again for any project in my home.

Remodeling Kennesaw

The Trusted Toolbox response

Thank you for the kind words, this is what we expect of our team.

LainyC - Kennesaw, GA 30144
November 03, 2017
Handyman Services in Decatur, GA

Thanks to Deborah, Jeff, and of course, Ted, the worker who came and did an awesome job at our house. Ted was professional, polite, and very thorough. Thanks!

The Trusted Toolbox response

Thank you for the comment

Ibadkhan - Decatur, GA 30030
November 03, 2017
Shutters repair in Duluth, GA

Joe did a great job with our shutters, working on unlevel terrain on a tall ladder. I will use them again for any job around the house. Thanks, Deborah and Joe.

The Trusted Toolbox response

Thank you for your comments.

Imrudh - Duluth, GA 30096
November 03, 2017
Windows repair in Atlanta, GA

Disappointied initally, but happy in the end

Sad to report an initial bad experience with The Trusted Toolbox, but it was resolved in the end. On 6/16, I scheduled repairs to my home (estimate # 3084) for today, 6/27. The workers were to arrive between 8:30 and 9:00 and I was told they will call enroute. When no one called/arrived by 9:30, I called the office for an update and was told Debra would return my call. She did so just after 10:00 and reported that they had "technician issues." I specifically took the day off to be present for the repairs and lost income due to their scheduling issues. In addition, I spent most of the previous day re-arranging my house to make it easy for the workers to get in/out (moved furniture, cleared out personal items ,etc). So, I wasted by time AND lost money as a result of their non-performance (and lack of communication). Debra was able to pull a rabbit out of a hat (called at 11:35) and got me (hopefully) scheduled for tomorrow (6/28). I will update this review afterwards. Update on 6/28 - Happy to report that John from Trusted Toolbox arrived at 8:30 this morning and is preparing for the work as I type. Feel much better about things, although I wish I didn't have to go through the wringer yesterday. Last update on 6/29 - John and Michael worked diligently to handle all the repairs and things look great. Bottom line is that they (and Debra) transformed a very bad initial impression into a good one but TT needs to notify customers if their technicians cancel. Thanks

The Trusted Toolbox response

We train our team to communicate, and we have used this experience to work on our approach to communication. As we strive to put the words 'professional handyman' together, sometimes we have issues, but this review shows the high expectations customers have for us and the response that we can pull off given our commitment to making it right.

GAhomeowner123 - Atlanta, GA 30338
November 03, 2017
Fix wood in doorway of double door and replace sliding screen door in Marietta, GA

Good work & resolved outstanding issues

Although it took a good while to get them to come out and do our screen door and repair some wood on the door infrastructure, the fellow they sent worked hard and got it set up however the new door that they had made for us was blemished and the fellow said they would either return with a touch-up kit and fix it or replace the door. Heard nothing from them for weeks and kept following up over and over and also discovered that the door deadbolt lock which was working fine before the repair was no longer working properly. Finally we decided to get in contact with owner, Chris (thank you Chris), who followed through on getting someone out to take care of what was needed and an outstanding issue. I would recommend.

The Trusted Toolbox response

I have talked personally with this homeowner and have ordered a new door and have scheduled the repair around their schedule. we had reached out but didn't get a response originally, we should have stayed more diligent in getting this resolved.

CecilD - Marietta, GA 30062
November 03, 2017
Handyman Services in Roswell, GA

We had a long list of things that needed to be done at our house from switching out door knobs and hinges to hanging a picture high up in the stairwell to drywall repair. We had Robert Burch as our technician and he was phenomenal. I'd recommend him to anyone who has lots of different types of work to be done. Robert called ahead to let me know how long until he would be to our house and stayed until the work was done. He took off his shoes to be respectful of our carpets and discussed the work out ahead so that I would know my options and was able to set my expectations appropriately. I'd highly recommend the Trusted Toolbox to anyone!

The Trusted Toolbox response

Thank you for taking the time to share this.

Sheryl - Roswell, GA 30076
November 03, 2017
Deck railing and privacy fence remove and replace in Norcross, GA

Estimate was for $475 for the railing and $820 for the fence and would take 2 - 3 days. Ted arrived on time and provided excellent quality service. I would definitely hire him again; except the price was too high. I mailed picture of the railing and fence and described what I wanted done. The work took Ted 8 hours to complete and looks fantastic but; I was charged the estimated price of $1295 or $161.88 an hour.

The Trusted Toolbox response

I am glad that timing and quality were excellent. I am surprised at this response. The estimate was agreed to before hand, and we spent time preparing the materials order and getting the right technician to the job. As with all things in business, we hold true to our end of the deal and had it gone longer than expected, we would have never asked for more money due to our commitment to customer satisfaction.

Roarfo - Norcross, GA 30071
November 03, 2017
Handyman Services in Duluth, GA
I rely on Trusted Toolbox every year to assemble my 12' tall Christmas tree for me. They always arrive on time and have it assembled and beautiful in no time. Joe Miller and a partner have come the past couple of years and they are always a pleasure to work with. Thanks Trusted Toolbox for helping make Christmas hassle free.
Mtnbound - Duluth, GA 30097
November 03, 2017
Replace patio French doors and frame due to water damage replace wood flooring due to water damage in Alpharetta, GA
I took quite a bit of time researching and interviewing prospective repair companies for some work I needed to have completed. I found The Trusted Toolbox on Angie's list and was impressed by them from the first visit to my home. The estimator (Tim) worked with me to make sure I understood the estimate and then the team making the repairs (John) was very professional, skilled and personable. They were able to schedule the estimates and the repair work around my schedule and I could not be happier with the outcome. I would highly recommend you checking out this team for any services you may require.
Berghkj - Alpharetta, GA 30005
November 03, 2017
Home Remodeling in Atlanta, GA
Having had a pleasant experience with Trusted Toolbox before, it was easy to call them again for some work that really needed attention. Kip, their estimator was attentive and professional. Joe Miller, the craftsman who did the work, is efficient and very skilled, and I'll be calling them again, I'm sure--maybe for a Christmas tree assembly...
Donaldlrob - Atlanta, GA 30328
November 03, 2017
Rebuild basement finished wall paneling. Tile, carpet, trim work. in Woodstock, GA
I had an urgent repair job in my basement in order to put my house on the market. Ron Truman and Doug did an excellent job with the repair and completed the work on budget and SOONER than expected. I will definitely use their services again. They are also very friendly and easy to work with.
Jdean1012 - Woodstock, GA 30188
November 03, 2017
Gutters and Windows repair in Marietta, GA
I had a few small jobs that needed to be done to the exterior of my home involving gutters and windows and I had a hard time finding someone who would tackle it. Either the job was considered too small or they were booked up until June. So I gave The Trusted Toolbox a call and was pleasantly surprised that someone could come out the next day to take a look and give me an estimate. After that it was just a week or so and Ron and Ryan came out and did a fantastic job scraping, puttying and painting my windows. They took care of a gutter issue and fixed a screen door that was crooked and pointed out a few extra things that they noticed. They didn't add to the invoice without my approval and they showed me everything they had done before I paid. I was very pleased with their quality of work, they came on time and stayed as long as they said they would and they cleaned up too! I will be using The Trusted Toolbox for all my handyman projects and more. I only wish I had known of them sooner. Could have saved a lot of time and money!
Eastcobbneighbor - Marietta, GA 30008
November 03, 2017
Kitchen Floors Replacement in Stone Mountain, GA
I recently had my kitchen floors redone by The Trusted Toolbox and I was very impressed and pleased with the hard work of their employees Baru and Eric. Baru did a difficult but excellent job of removing the glued downed engineered hardwood flooring. He worked non-stop until the demolition was completed. He also took great care to remove the old glue and made sure the floors were ready for the tile installation. Eric did an awesome job prepping and installing the tile. He kept me abreast of the progress and asked my opinions every step of the way. Thanks Baru and Eric for a job well done. I know it wasn't easy, but you got the job done!
Srobin45 - Stone Mountain, GA 30087
November 03, 2017
Storm Damage Repair in Lilburn, GA

I cannot say enough about The Trusted Toolbox. My husband and I had used them in the past and needed someone to come out and repair some storm damage to the house. I called and Debra was able to send out Jim and Ron the same day. They worked until the job was finished. You cannot tell where the damage was to the house. We are very pleased with the work and will not hesitate to use them again.

The Trusted Toolbox response

Thank you for your review and mentioning our team.

P. Smith - Lilburn, GA 30047
November 03, 2017
Quality Handyman Services in Atlanta, GA

The word 'Trusted' in The Trusted Toolbox's name is unquestionably true. Our building serves as a best-in-class demonstration facility and, as its facility manager, I am always looking for top-quality, detail-oriented vendors to call upon for building projects. We were fortunate enough to find The Trusted Toolbox through a Google search and, once they performed their first job, we knew there was no need to look any further. Our usual service technician, Ted, is not only friendly and courteous but, more importantly, extremely handy and efficient. We look forward to continuing our relationship with The Trusted Toolbox as there are always projects that come up that need an expert's touch. If you need excellent handyman services then look no further! I would certainly recommend The Trusted Toolbox to take care of all of your handyman needs.

The Trusted Toolbox response

Thank you for your well written review of our work in the commercial area.

Ngon251978 - Atlanta, GA 30318
November 03, 2017
Ceiling Painting in Kennesaw, GA

Paul came out to repair a paint job to my ceiling. He was professional & meticulous about his work. He is an asset to the trustedtoolbox. I will refer your company & use you in the future. Mary in Kennesaw

The Trusted Toolbox response

Thank you for your review

Mary - Kennesaw, GA 30152
November 03, 2017
Outside Foundation Repair in Canton, GA

I wanted to just share how pleased I was with the performance of the job that Paul Duncan of The Trusted Toolbox did for me. For one thing, he is a very polite and pleasant young man. He did an excellent job and took his time to complete what I needed to have done to my satisfaction. I know this was not a big job by the industry standards, but to me it was so important to stop any further damage from being done to my foundation or from anything getting in through the crack in the foundation and creating any further problems in the future. I have more work yet to be completed and your company will be the first I call for an estimate. My thanks to Paul for his hard work and professional representation of your company. As a valued employee, no doubt, please know he did your company proud. I will be sharing my experience with my neighbors (and friends/family) as we are a tight-knit subdivision and we all seek references from each other for work needing to be done. I look forward to working with you in the future. Again, many thanks for putting my mind at ease with the completion of this job.


The Trusted Toolbox came out to repair a large crack in my foundation. This crack was our first indication that our garage was settling. We had the issue of the foundation of the garage corrected but that still left the large crack to be repaired. Paul Duncan cleaned out the area, repaired with bonding agent and cement mix and then painted the entire foundation area.

The Trusted Toolbox response

Thank you for the thorough review of your experience.

G. Ferguson - Canton, GA 30114
November 03, 2017
Exterior Door Repair in Marietta, GA

Brian Melancon just finished replacing a transom over an exterior door and some rotted fascia behind the gutters. It was a great experience. Brian was a true professional and did a great job. He was very neat; did a nice job; was easy to work with; and offered much appreciated practical advice in response to home maintenance questions. We also really liked the thorough communications with the folks in the office. It was VERY refreshing to be so informed about what to expect. We'd highly recommend Brian and the Trusted Toolbox!

The Trusted Toolbox response

Thank you for your review and comments about how we do our work and how we finish.

Dctsct - Marietta, GA 30060
November 03, 2017
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